Privacy Policy

1. Who we are

This website is operated by Panoptes Analytics (“Panoptes Analytics”, “we”, “us”). We are responsible for the personal information collected through this site. You can reach us about privacy matters through info@panoptes.gr.

GEMI: 145810601000

2. Information we collect

We collect only the information needed to operate this website and respond to enquiries:

• Contact enquiries. When you use the contact form, we receive your name, business email address, company or organization, area of interest and message.
• Technical information. Like most websites, our hosting provider processes technical data such as IP addresses, browser type and request times in server logs, to deliver the site securely and to protect it against abuse. Your IP address is also used briefly to limit repeated form submissions.

Please do not include sensitive personal information or confidential business data in the contact form.

3. How we use it

• To read and respond to your enquiry and to arrange any follow-up conversation you request.
• To keep the website secure and functioning, including preventing spam and abuse.

We do not use the information you submit for automated decision-making or profiling, and we do not add you to marketing lists without your separate agreement.

4. Legal basis

Where data protection law such as the EU General Data Protection Regulation (GDPR) applies, we process enquiry information on the basis of your consent and our legitimate interest in responding to business enquiries, and where relevant to take steps at your request before entering into a contract. Technical information is processed on the basis of our legitimate interest in operating a secure website.

5. Who we share it with

We do not sell personal information. We share it only with service providers that help us run this website:

• our website hosting provider, which serves the site and processes technical logs; and
• our email delivery provider, which transmits contact form submissions to our inbox.

These providers act on our instructions. Some may process information outside your country, including outside the European Economic Area; where this happens we rely on appropriate safeguards recognized by applicable law.

6. How long we keep it

We keep enquiry information for as long as needed to respond and to follow up on the conversation, and then delete it unless it becomes part of an ongoing business relationship or we are required to retain it.

7. Cookies and tracking

This website does not use analytics, advertising or tracking cookies, and it does not load third-party tracking scripts. Fonts are served from our own domain. If this changes, we will update this policy and, where required, ask for your consent first.

8. Your rights

Depending on where you are located, you may have the right to:

• access the personal information we hold about you;
• ask us to correct or delete it;
• object to or restrict certain processing;
• withdraw your consent at any time, without affecting earlier processing; and
• lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us through info@panoptes.gr.

9. Security

The website is served over encrypted connections, form submissions are validated on our server, and access to enquiries is limited to the people who need it. No method of transmission or storage is completely secure, but we take reasonable measures to protect the information you share.

10. Changes to this policy

We may update this policy as the website or applicable law changes. The date at the top of this page shows when it was last revised.